PRIVACY POLICY

General provisions

Kasmelaita, UAB , legal entity code 124387179, registered office address Lvovo g. 13-36, LT-09313 Vilnius, tel. +370 685 60 555, e-mail. info@modinmod.lt (hereinafter referred to as the Company) is committed to protecting and respecting your privacy. Please read this privacy policy of the modinmod.lt website (hereinafter referred to as the Privacy Policy) carefully to understand why and how we collect your data, as well as how we will use it.

I. What personal data do we process about you and for what purposes?

We process your personal data with your consent to process your personal data for a specific purpose and a legitimate interest in processing your personal data.

We aim to ensure smooth service provision to you, quality service and the best experience for you on our website, therefore we process your personal data for the purpose of this legitimate interest. You have the right to object to such data processing at any time by contacting us by e-mail info@modinmod.lt . Upon receipt of your objection, we will stop processing the data immediately, but it may take up to 10 days. On the basis of legitimate interest, we process your Technical Data specified below.

We process the following types of personal data:

Your communication details:

Your name, surname and contact details:

By delivering the goods you purchased in the online store https://www.modinmod.lt/ to the payment and delivery address you provided;

Sending you information about our new products and services;

Your purchase and activity history, which includes your purchases, items saved in your cart, and your actions using email and the website:

Selling goods to you;

Providing services and support, including handling refund issues;

By sending personalized emails.

Your other marketing data: Your consent to receive our offers, newsletters and other marketing products, your email address with which you subscribe to our newsletter about product news and offers.

We store this data for 2 years.

Transaction details:

Your payment information:

Accepting and returning money in order to fulfill our contractual obligations to you;

For fraud prevention and detection, to prevent fraud and detect fraud.

We store this data for 10 years.

Technical data:

We collect, analyze and transfer your data in order to ensure smooth service provision to you, quality service and the best experience for you in our company. We process your technical data received from analytical service providers such as Shopify, Google, Facebook, Instagram, Pinterest, etc.

By collecting data through Google Analytics tools, we process general statistical information about our website traffic, the browsers used by our website users, the type of device, the time spent on our website, the website from which our website was accessed, the search query that led to our website, etc. More information in Section VI. How do we use cookies?

We store this data for up to 2 years.

II. What personal data do we disclose to third parties?

The Company undertakes not to disclose the Buyer's personal data to third parties, except in the following cases:

If there is the Buyer's consent to the disclosure of personal data;

When fulfilling an order or providing other services – to the Company's partners providing delivery of goods or other services ordered by the Buyer;

To other companies of the Company's group, if the data is necessary for the achievement of related purposes;

To law enforcement institutions in accordance with the procedure provided for by the legal acts of the Republic of Lithuania;

If it is necessary to prevent or investigate violations of legal acts.

III. How long do we store your personal data?

We will only store your personal data for as long as is necessary to fulfill contractual obligations or legal requirements. Your personal data that is processed with your consent to such processing of personal data is processed and stored until the date of withdrawal of your consent.

IV. Marketing communications

We send you marketing communications only with your consent to the processing of data for direct marketing purposes. With your consent, we will send you direct marketing communications by e-mail to inform you of our news and promotions and to familiarize yourself with our new products. All subscribers to marketing communications may unsubscribe from marketing communications sent from info@modinmod.lt at any time, which you can do by clicking on the unsubscribe link in any e-mail or by contacting our customer service center by e-mail at info@modinmod.lt . If you unsubscribe, we will update your profile so that marketing communications are no longer sent to you. Please note that it may take several days for our systems to update. Therefore, you may continue to receive direct marketing communications for some time while your request is being processed.

V. Your rights

As a personal data subject, you have the following rights:

The right to access your personal data. You have the right to obtain from us confirmation as to whether we are processing personal data relating to you. When we process your personal data, you have the right to access the personal data processed together with certain additional information. This additional information includes the purposes of the processing of personal data, the categories of personal data and the recipients of the personal data. We will provide you with a copy of your personal data, unless this violates the rights and freedoms of others.

The right to request rectification of personal data. You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

The right to request the erasure of your personal data. You may exercise this right when: (i) the personal data are no longer necessary for the purposes for which they were collected or otherwise processed; (ii) you withdraw your consent and there is no other legal basis for the processing of the data; (iii) you do not agree to the processing of your personal data in accordance with the rules set out in applicable data protection legislation; (iv) the personal data are processed for direct marketing purposes; or (v) the personal data have been processed unlawfully. However, we would like to point out that in certain cases you may not be able to exercise this right due to the applicable exceptions. These exceptions include cases where the processing of personal data is necessary to: (i) exercise freedom of expression and information; (ii) comply with legal obligations to which we are subject; or (iii) assert, exercise or defend legal claims.

The right to restrict data processing. This right may be exercised in the following cases: (i) if you contest the accuracy of your personal data; (ii) if your personal data is processed unlawfully but you do not want it to be erased; (iii) if the personal data are no longer necessary for the purposes of our processing, but you request them for the establishment, exercise or defence of legal claims; or (iv) if you have objected to their processing based on public or legitimate interest, pending verification of the grounds for your objection. If we restrict the processing of your personal data on this basis, we may continue to store your personal data, but we will not process it further except: (i) with your consent; (ii) for the establishment, exercise or defence of legal claims; (iii) to protect the rights of other natural or legal persons or (iv) for important public interest reasons.

The right to object to our processing of your personal data for reasons relating to your particular situation, but only to the extent that we use the data for purposes of public interest or for the legitimate interests pursued by us or a third party. If you do not agree, we will stop processing your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.

The right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you do not consent, we will stop processing your personal data for this purpose.

The right to personal data portability. In cases where the legal basis for processing personal data is (i) your consent or (ii) the performance of a contract or actions taken at your request prior to entering into a contract.

The right to receive your personal data in a structured, commonly used and machine-readable format. However, you may not exercise this right where it may adversely affect the rights and freedoms of others.

If you believe that we are violating data protection legislation when processing your personal data, you have the right to file a complaint with the State Data Protection Inspectorate, whose registered office address is A. Juozapavičiaus g. 6, LT-09310 Vilnius, ada.lt.

You have the right to withdraw your consent to the processing of your personal data at any time. Withdrawal of consent will not affect the lawfulness of the processing prior to withdrawal.

VI. How do we use cookies?

Our website, like many others, also uses cookies. These are small data files that help us deliver content faster and more reliably. When you visit or use our website, as well as when you use our services, tools or messaging channels, we or our authorized service providers may use cookies to help us serve you better, faster and more reliably, as well as for advertising purposes.

Cookies do not typically store any information that could identify the user, but your personal information that we process may be associated with the information received and stored by cookies.

Cookies used by third parties

For the purpose of direct marketing, we may use marketing and/or advertising tools provided by Shopify, Google Analytics, Facebook, Instagram or other platforms that help us analyze customer needs based on information collected by cookies. You can learn more about the cookie policies of these service providers on their platforms.

VII. Other important information about the use of personal data

Children's personal data

The services provided on our website are intended only for persons over the age of 16. If we have reasonable doubts that we are processing data of persons who are younger than the age specified in this section, we will remove the data of such persons from our databases. If you have reasonable doubts that we may process the data of persons under the age of 16, please inform Us immediately by e-mail info@modinmod.lt .

VIII. Changes to your privacy settings

We periodically review our Privacy Policy to reflect how we handle your data.

When we make significant changes, we will notify you on the website or by other appropriate means of communication, such as email, so that you can review these changes before continuing to use our website.

IX. How to contact us?

We always want to hear feedback from our customers.

Do not hesitate to contact us if:

-you have any questions or feedback about Our Privacy Policy;

-you want us to stop using your information;

-you want to exercise your rights as a personal data subject or file a complaint.

You can contact us regarding questions regarding the processing of personal data and the exercise of your rights by e-mail info@modinmod.lt or by sending requests/complaints/feedback in writing to the address Lvovo g. 13-36, LT-09313 Vilnius.